Re: Re: Tiki Help Isn't Helping
A couple of things to try...
First, confirm that the user testuser is actually "watching" the page in question:
- As the admin, look on the Admin > Mail Notifications page. Is there a line in the Mail Notifications area for the testuser and the particular wiki page? If not, then the user isn't watching the page.
- As the testuser go to the wiki page that you're trying to watch. Do you see the "Stop Waching" icon (
)? If not, then the user isn't watching the page.
Now, let's turn on the logging so you can confirm that the emails are being sent:
- As the admin, enable the Log mail in Tiki logs option (on the Admin: Performance page).
Finally, let's confirm that the testuser's email is set properly.
- Completely log out of your Tiki.
- On the Login page, click the I FORGOT MY PASSWORD link.
- Enter the testuser username.
If you get the automated email, then we're sure that Tiki can send email and that the testuser can receive it.
If you've confirmed that the test user is actually watching the page, you can try some tests. If you do not have the Enable watch events when I am the editor option enabled, then you will need to use a different user account to edit the page.
Edit the "watched" wiki page.
Check the Tiki Log to see if an email was sent.
If everything "worked" but you still did not get an email, you'll need to check the mailbox for your Tiki (as defined by the Sender option) to see if your mail server actually sent the message.
HTH,
- Rick | My Tiki Blog | My Tiki UserPage
Tiki for Smarties, your source for the best (and only) Tiki books, guides, and tutorials.
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