History: Get Help
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Get help with . . .
Standard installation, configuration, and use
For people looking into, installing, or using Tiki and getting stuck somewhere, there are various ways to get help, outlined below. At the top of the list are the free community resources such as the documentation site, user forums, mailing lists, and live chat. When those aren't enough or aren't appropriate, Tiki consultants can be hired. Enterprise support is also available for corporations and large organizations.Community Resources
For guidance on all aspects of Tiki, please check out the Documentation at doc.tiki.org. Tiki has a lot of features and the documentation is not always up to date, but it's the first place to look. Of course, doc.tiki.org (doc.t.o.) is a Tiki installation, so the site also demonstrates features and use. Once you are registered at tiki.org, you can log in at doc.tiki.org (or dev.t.o. or themes.t.o.) with the same username and password, via the InterTiki feature.
The Tiki Forums are the place to post comments and questions, which should be responded to fairly quickly.
Mailing lists are also avaiable at SourceForge.net. There is a users list (low volume) and a developers list (higher volume) that anyone can subscribe to.
XMPP chat is available at wikisuite.chat, where you can get closer to realtime responses to questions and comments.
Each month there is an online Roundtable Meeting that everyone is warmly invited to attend, at tiki.org/live. Video recordings of past meetings are available for reference.
TikFests are, traditionally, informal in-person gatherings over several days or more, that people come to from all over the world and talk, plan, code, and have fun. In this time of pandemic restrictions, virtual TikiFests have been held instead, and again all are welcome to join.