History: Live Support Service
Preview of version: 12
Table of contents
Background
There are many Tiki experts out there that would love nothing more than to be able to quit their job (or at least become part time) and spend more time on Tiki. However, the bills must be paid!
On the other hand, there are many people out there that would be quite happy to hire Tiki experts if the availability and value was right. They just prefer to pay and to have someone else take care of it or teach them.
But how can people from these two groups connect?
What
This is a project to have a marketplace of live support for Tiki services via BigBlueButton
How
Service providers will offer various support services, typically training & configuration help but it could be any Tiki-related service.
A central site would serve as a hub to
- offer & find help
- host the support activity (typically via BigBlueButton) and the transactions (via Credits).
- We have some cool Phone numbers for this
Funding
A reasonable fee will be kept for all transactions going through the system.
Dogfood & P2P
All code is planned to be be open source via BBB and/or Tiki. Thus, the idea is that anyone could re-use this platform to offer something similar. Ex.: you want to have a marketplace of services for general computer support.
Tiki Association
The Tiki Association will not be in the business of offering services. The system is only there to help match people up.
When
- 2013 or 2014
Who
- Marc Laporte
- You?
Related links
http://en.wikipedia.org/wiki/Premium-rate_telephone_number
http://directory.skype.com/en/skypeprime/category/Computer-et-Internet