Re: Using Tiki FAQ feature - operational details needed
Just a quick cautionary note; the FAQ feature is earmarked to be removed from Tiki I believe, so I wouldn't look at getting too attached to it if I were you.
For a more complex FAQ that you require (where relationships between comments and questions are important) then perhaps a custom Tracker might fit the bill. Otherwise I'd simply recommend putting your FAQs into Wiki page/s.